When entrepreneurs rush to start offering services or selling products, one of the key elements they don’t tend to put much thought into is the company’s customer service ethos. While every business instinctively claims that customer service is an important aspect, how many have delved into...
Have you ever been told by a friend that they would call you back but they never did? When it happens, you can feel annoyed but it's okay because it's your friend. Have you ever been told by a business that they would call you...
When it comes to advertising, transparency isn't always clear. Wait a minute, that doesn't sound right, does it? Advertisements were not meant to mislead us but often times they do. You can see a restaurant advertisement where they are showing you a delicious-looking example of...
Over the years, I have gained great professional business experience but none of those experiences left me as humble as my time at a large retail bank during the height of the economic collapse and the ensuing mortgage crisis. Everyone has a story to tell or...
The process of starting a business is certainly not easy but if you have the right amount of money, it can be done. The real challenge comes after you open your doors to attract new customers and to keep them coming back for more. How...